About Rob
I was born in Flint and have lived in the Flushing area for 10 years. I attended Davison High School and the University of Michigan-Flint. I joined Al Serra in 2010 and worked in our import service departments for 5 years, then returned in 2025 to the CDJR service department. I have been in the automotive service industry for almost 20 years, handling parts, warranty administration, and service. During that time, I have learned about many makes and brands and continue to expand my knowledge base to serve our guests and their needs best. I have been happily married to my amazing wife since 2023 and have a wonderful son. I love animals and have one dog and three cats. My family and my faith are the foundation of my life, and I bring these family-oriented values to my professional life. I strive for excellence, honesty, and integrity. I enjoy music, hiking, kayaking, and weightlifting. I look forward to serving you!
Customer rating
5.0 / 5 based on 263 ratings (190 written reviews)
Recent reviews
Friendly
— Sara S. ,
All was good.
— Raymond N. ,
Rob, was awesome, kept me informed all the way through the process.
— Donald M. ,
Rob has gone beyond what is expected for my car issues. My Dodge Hornet will likely be the reason I stroke out but he does whatever it takes to make sure I'm safely on the road with no interruption to my busy life.
— Darrin A. ,
Personal able and provided great service!!
— Carly M. ,
Great
— Frederick S. ,
Rob is very professional and keeps you updated on everything.
— Donald M. ,
Rob did a great job and was very knowledgeable and got my car serviced in short time
— Jim A. ,
Rob was very friendly and engaging. His service was great.
— Vanessa G. ,
Rob was very polite and accommodating. Got my car in and out in a timely manner. Gave me a heads up on any preventative maintenance on the horizon.
— Gregory M. ,